Opportunity to join one of the leaders in global container shipping!!! 1-3 years Liner experience required in this Customer facing role. Exposure to Carrier Haulage & Import documentation to provide frontline support to clients, solving queries and initiate solutions for issues/cases as assigned in the Service Cloud as well as educating clients on the proper use of self-service tools. Constant liaison within departments to optimize cost & revenue efficiencies, vessel utilization & profit margin.
Work closely with Sales team & escalate cases in a timely & professional manner. Support the company's digital transformation by utilizing & promoting their e-commerce platform. Good working knowledge of Google Applications, high attention to detail & accuracy and good oral & written command of English. Salary +/-R25 000 ctc based on years of experience.
Email: ashneem@leebotti.co.za / 031-2658474