A large freight
distribution company
has significantly
improved operational
efficiency - especially with
cross-border document control
– and saved costs thanks to
Multi-Weigh
Technologies’
new cross-dock
warehouse
management
system (WMS),
TransAct.
“This South
African-based
company was
receiving
incoming shipments from
neighbouring countries manually,
assigning stock to destinations
and transferring them to outgoing
vehicles, which led to huge
discrepancies that were difficult
to detect,” said managing director
of Multi-Weigh Technologies,
Jonathan Swiel.
One example of this, Swiel
explained, involved a shipment
of 2 800 cases of product – the
number stated by the shipper - of
which only 2 700 cases arrived at
the freight company’s warehouse.
“This was a discrepancy of 100
cases, valued at
R18 000. If the
WMS had not
picked up on
the discrepancy,
all sorts of
complications
would have
arisen – from
over-charging,
to incorrect
customs declarations and a
resulting hefty fine,” he pointed
out.
Transact WMS is used in the
retail and logistics industries
to receive product from various
suppliers, to consolidate the
shipments and sort the products
for shipping to different vendors.
“It provides an accurate audit
trail, automated accurate
data capture processing,
comprehensive reports and
managed communications
between the interested parties,”
he told FTW, adding that
the process reports included
documents for customs as
well as a comprehensive pallet
manifest.
Swiel pointed out that owing
to the mitigation of challenges
experienced, the freight
forwarding company was now
able to automate and streamline
operational processes with the
TransAct WMS and was able to
improve its client services and
retain customers.
Swiel said the system
could be customdesigned
to fit the
customer’s specific
needs. “Some of the
benefits include reduced
operating and labour costs,
increased throughput, reduced
inventory and accurate data.”
INSERT & CAPTION
It provides an accurate
audit trail.
– Jonathan Swiel
