Traditional freight forwarders as we know them will likely be extinct in five to seven years from 2005 unless:

• they explore the coming transformation of the market and identify some strategies to help themselves to retain their market share. • they take advantage of the modern logistics tools available and specialise in service delivery. • they become personalised in their relationships and service provision. • They form meaningful supply chain relationships and alliances. • They specialise in business information management solutions provision. Issa Baluch, FIATA/TIACA. Transport Logistics Past, Present and Predictions - 2005