The logistics industry is currently grappling with a troubling trend – an increase in discrepancies in fruit and reefer exports being delivered to clients. Nathan Christians, managing director at NC Surveyors, points out that despite the concerted efforts of farmers and exporters to uphold the quality and integrity of their produce, a grey area has emerged in the shipping process."We have recently noticed an increase in fruit and reefer exports being delivered with discrepancies. The main issues we've identified are incorrect settings, particularly regarding ventilation and temperature, at the time of stuffing," said Christians.This concerning situation highlights the broader challenges faced by logistics operators, including a significant shortage of expertise and outdated processes that complicate effective risk management efforts. The repercussions of these discrepancies not only affect the quality of the products but can also damage relationships between exporters and clients.According to Christians, ensuring due diligence across the supply chain presents a critical opportunity for improvement and sustainability in the industry. "It's essential that all parties in the supply chain practise due diligence to mitigate these risks," he told Freight News. This proactive approach could lead to more reliable export practices and enhance the overall reputation of South Africa’s logistics sector.To combat the rising discrepancies and bolster risk management, Christians offers practical advice for industry stakeholders. "Exporters and packing facilities should either appoint surveyors to conduct pre-shipment surveys or have an independent representative present to thoroughly document and witness the loading process against export protocols and shipping booking documentation." By implementing these measures, he said, the logistics industry could work towards improving quality control and ensuring that South African fruit and reefer exports maintained their esteemed position in the global market. LV
