IT investment delivers competitive advantage

THE PACE of change in an
age of obsolescence means
that IT solutions must meet
the needs of businesses
now and in the approaching
future.
Growing competitiveness
in a price-sensitive open
market means freight
firms are constantly
seeking cheaper and
more efficient ways of
conducting operations
while maintaining customer
satisfaction.
“We have noticed an
increasing appreciation by
agents that the “investment”
in IT solutions can deliver a
competitive advantage for
their operations in the local
market,” says Jonathan Sims
of Core Freight Systems.
The primary concern
for agents, according to
Sims, lies in meeting the
growing demands of their
clients especially in terms
of shipment monitoring
processing on-line.
Performance reviews
can then be measured
against predetermined SLA
criteria or the transfer of
data electronically between
applications without manual
recapture.
Businesses are able
to use information
technology like Core
Freight’s Operations Support
System (OSS) to streamline
their internal operational
processing and improve the
management control of
both costs and productivity.
The application is online
based and is accessible even
to the smaller enterprise
looking for a centralised
management system to
monitor and enhance the
productivity of the business.