Large-scale live testing of Gauteng e-toll transactions for road users who have chosen the e-tag account option will start tomorrow (April 5), Sanral has announced.
Road users who have registered for Gauteng e-tolling and fitted an e-tag to their vehicle will find that their e-tags will start beeping as they pass underneath toll gantries on the Gauteng e-road network. The test will be run in phases, which means not all toll gantries will be switched on simultaneously.
During this test phase, no funds will be deducted from road users’ accounts.
A single beep will be produced by the e-tag as an indication that e-toll transactions for that particular user would be successfully processed. If a road user who has registered for Gauteng e-tolling and fitted an e-tag to his vehicle hears more than one beep or no beep at all from the e-tag when passing beneath a gantry, he should contact the e-toll call centre on 0800 SANRAL (726 725) or visit an e-toll customer service outlet as this could be an indication of a problem with the e-toll account or the fitment of the e-tag.
The same e-tag beeping sequences will occur when registered Gauteng e-road users drive on the Bakwena toll road north of Pretoria. The beeping on the Bakwena toll road is also part of this test phase, meaning the road users’ accounts are not yet active and no funds will be deducted.
When tolling commences on April 30, three types of beeping will be produced by the e-tag. The first is the single beep that indicates a saccessful transaction. The second is a double beep that alerts the road user that the funds in their e-toll account are low and need to be topped up. The e-tag will also give off four beeps or no beep at all when a transaction is not successful. In such cases the road user needs to contact the e-toll call centre or visit an e-toll customer service centre for assistance.
E-toll test phase begins tomorrow
03 Apr 2012 - by Staff reporter
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