One cannot emphasize enough the impact technology has had on the clearing and forwarding industry over recent years.
Daily, we use electronic tools such as EDI, efiling, Navis, even email to name but a few, but if we look back, the true impact of technology becomes shockingly clear.
Remember when communication was by fax instead of email, when Customs was paid by bank-guaranteed cheque instead of via efiling or when containers were released from the terminal on a Container Terminal Order instead of via Navis?
- Read the full column here: "AI: The end of an era?"
