Software company adds value beyond production of Sars documentation

“It is our objective not only to do the
basics exceptionally well, but also to make
available the value-added differentiators
to clients who see merit in them,” says
Sydney Ramoorthy, head of business
development at Core Freight Systems.
Inherent in the primary system is
the potential to improve operational
processing efficiencies, enhance
management control of both financial
and operational aspects of the business
and provide better reporting to the
importer and exporter, says Ramoorthy.
“Additional functionality includes
established and proven mechanisms for
the transfer of electronic data in and out
of the CoreFreight database, integrated
and automated storage and retrieval of
electronic document images, and webbased
indent tracking.”
The mix of existing clients on the
CoreFreight application varies from large
players with established international
networks to the smaller, entrepreneurial
owner-managed businesses. “This
provides vital insight into the real issues
faced by the South African operators,”
says Ramoorthy.
We monitor the feedack we receive
from clients and proactively identify areas
for enhancement in the application on
an ongoing basis,” he told FTW. “As a
result of this process we believe that the
CoreFreight system has the potential to
add value beyond simply the production of
Sars documentation.”
He points to the export perishables
business as a case in point – and
particularly pertinent to the Western Cape.
“Although we have clients who initially
only implemented the application to
meet the Customs EDI requirements, we
have found them able to take meaningful
advantage of the extended functionality
available. This has resulted in marked
improvements in their business processes
through the delivery of an integrated
operations support system through
CoreFreight. Our observation is that
general cargo agents are also benefiting
from the application,” he said.