THE FUTURE of the freight industry lies in a smaller, multi-skilled workforce operating on a system with a strong central data base and connected to the service providers on a business-to-business basis within the supply chain, said Roland Raath of Cargocare.
All our staff will become client-liaison able and we are training them for that purpose, he said.
As a start Cargocare has changed its financial software first which will enable clients to download accounts and costings directly through the net.
Our operational survey showed that, as of now, no computerised clearing software product can offer a fully integrated B2B solution together with an operational package. Various port and customs departments are still sorting out their technology and should start live integrations over the coming year. Our opinion is that the market volumes cannot support too many centralised B2B service providers to the freight industry and in time many new operations will fail, he said.
In the interim Cargocare is focused on developing the B2B -type connections and is continuing to supply its clients with proactive internet-driven reports, communications and news, as well as a combination of manual and electronic services, until mid 2001.
After that, we believe a solution will be ready, said Raath.
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