MAERSK IS committed to
being more than an owner and
operator of ships, says Maersk
Namibia MD David Williams.
“Our aim is to develop
our staff into becoming
professional customer service
agents. One of the ways we
are doing this is by visiting
our customers and living our
mission of ‘truly understanding
our clients and their business’.
“This allows them to see
how we fit into the client’s
business and helps them come
up with innovative solutions,”
he says.
Maersk currently has 40
white collar and 10 blue
collar staff in its Namibian
operation.
In addition to an ongoing
customer service training
schedule, one of the team
is currently part of a two
year sub-Saharan Africa
leadership programme,
while another is part of the
Maersk International Shipping
Education (MISE) programme,
spending time in Copenhagen
to gain first-hand experience of
Maersk’s global operations.
Developing staff is part of Maersk mission
10 Apr 2007 - by Staff reporter
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Border Beat
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